Support Services:
Ongoing Maintenance
Now that you have spent the time and money to install or upgrade your technology, we are sure you want it to work at the highest of performance levels. Den-Tech helps you achieve this by offering a recurring maintenance service contract. With this service we will perform the following services in a recurring scheduled basis:
- Windows Updates
- Anti-Virus definition updates
- Ad ware scans and removal
- Virus Scan and removals
- Disk cleanup
- Disk defragmentations
- Firewall firmware upgrades
- Software patches to your business software.
- Backup verifications
Our clients typically prefer to have these services performed on a monthly basis to ensure their systems are kept in the highest of working order. By performing these services regularly we can search out and find most problems before they become a critical issue.
Critical Support Services
If your office experiences a serious problem with your technology, our technicians are able to respond onsite in a timely fashion that will get you back up and running as quickly as possible. Den-Tech also offers remote support for minor issues.
Often when a major system event takes place, office staff does not know where to begin; computer failure or software failure? Den-Tech has seen it all and can easily work with your software support and diagnose where the problem has occurred and get your systems back online quickly.